Once your order is made, typically within 24-48 hours the tracking number will be created and it will be sent.

 If you still need assistance, please contact Customer Service by Email or on WhatsApp.

 00971 050 877 2127

 

When should I expect to receive my order?

Dubai: 1 – 2 Working Days

Rest Of UAE: 2 – 4 Working Days

GCC: 4 – 7 Working Days

SUNDAYS ARE NOT WORKING DAYS!

 

Can I delay my order from shipping?

For this, Please contact Customer Service by Email or on WhatsApp.

00971 050 877 2127

 

Where does Saray Carpet ship?

For now we are only accepting orders inside the UAE.

Soon we will be sending to all GCC.

 

Do you ship Internationally?

Unfortunately at this time we DON'T ship internationally.

 

Where is Saray Carpet located?

We are located in Dubai, Al Quoz, Industrial are number 4.

 

What payment methods does Saray Carpet accept?

We accept VISA, MASTERCARD, AMERICAN EXPRESS, APPLE PAY, MADA, OMANNET, TABBY, CASH ON DELIVERY.

 

Can I split my payments into more than one payment?

Yes, You can split your purchases into 4 interest-free payments by TABBY.

Preventing and Lifting Dents from Furniture

Here are a few easy methods to preserve your brand-new area rug and avoid or lessen furniture dents:




If you are aware that furniture will be put on top of your rug for extended periods of time, furniture coasters are the simplest and most economical solution to avoid dents in your carpet.



Moving Your Furniture: Even if you merely move it a few inches to the side, rotating or moving your furniture on a regular basis will help avoid dents and damage.

Steam cleaning: Although this is a more costly method and isn't advised for all types of rugs, steaming the fibers of an old rug will revitalize it, lift the stains, and add a sheen to it.

Combing: Using a comb or the edge of a coin, you might be able to pull the fibers loose and standing up. Vacuum the whole rug when it has been loosened.